Responsibilities

• Responsible for agent and customer inquiry, booking, pricing quotation and follow up on routing orders

• Develop more business with agent and build up good relationship with supplier in order generate more business
  

• Administer/ handle rates, and related pricing inquires in close coordination with suppliers
  

• Handle procurement/ pricing related matters involving rate inquiries, bids and tenders
  

• Collaborates with internal parties to align on pricing strategy and local charge 
  

• Communicate closely with sales to develop necessary pricing support on different business opportunities
  

• Work closely with business leaders in establishing pricing priorities
  

• Responsible for systems updates and make sure the latest rates are updated to quotation systems and other internal applications

Requirements

• Degree holder with 3 years customer service experience in seafreight and airfreight

• Able to handle customers enquiry, co-ordination with clients and overseas agents
  

• Familiar with worldwide markets
  

• Good command of both written & spoken English, Chinese & Mandarin is a must
  

• Computer literate proficiency in MS Office
  

• Good interpersonal skill, telephone manner and excellent service attitude
  

• Self-driven in problem solving and be a good team player
  

• Candidate with less experience will be considered as Customer Service Assistant
  

• Fresh graduates are welcome

Interested parties, please send your resume with expected salary to [email protected]. You can also click on the website www.easyjobhk.com for more details about the company