Responsibilities
- Responsible for executing technical and business projects across multiple stakeholders, developing analysis to support process and project improvements
- Review and analyze requests from various departments and value streams
- Build consensus and facilitate discussion with related stakeholders and IT development teams
- Elicit user requirements, perform impact analysis, propose and document the end-to-end solutions
- Define test strategy, construct test plan and manage testing team on test execution to ensure the end product meets the business objectives
- Present systems training to business users
- Own, investigate and resolve systems and project issues
Requirements
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Hands-on and thorough understanding of web and app related project
- Experience with insurance agency system/Agency hierarchy/agency administration
• Experience in Agile methodology and ways of working
• Well organized and attentive to details, flexible with working hours
• Good analytical and problem-solving skills, and disciplined with project scheduling
• Ability to think innovatively to find creative solutions, with a proactive approach to problem solving.
• Able to clearly articulate business processes and ideas verbally and in written English
• Self-initiated and have a strong drive to learn
• Strong PC skills including MS Word, Excel and good understanding of SQL
• Minimum 4 years’ work experience with Insurance - 2- 4 years work experience as Business Analyst with knowledge on SDLC and have experience with Agile methodology, Jira and Confluence
- Expert in dealing with many calculations, formula and mathematics, good in excel.
- Experience with insurance agency system/Agency hierarchy/agency administration