To improve operations efficiency in parallel with business expansion and organizational changes, we are looking for a good team player to execute our digital transformation strategy.
About Your Role:
- Implement technologies and innovative ideas to digitize business processes, as well as minimize redundant operations for increasing value and productivity
- Discover underlying problems in changing businesses, identify rooms for improvement, propose solutions to stakeholders and deliver desired outcomes
- Design, evolve and optimize operation steps in micro level, and propose for new development and enhancement on application systems with solution architect and developers
- Participate in system implementation projects, including business requirement analysis, user training and system testing
- Support BI collaboration with regional functions, and maintain data catalogues with effective documentation and controls that correspond to business planning and analytical needs
- Perform front line support to regional offices on application systems, and resolve incidents and issues with teammates according to the SLA
- Assist user adoption of tools in mix with current application systems to eliminate manual workloads and/or errors from data processing, such as workflow management and robotics process automation
Does it sound like you?
- Bachelor's degree or higher in information security, computer science, engineering, or related disciplines.
- At least 3 years relevant experience with business transformation, process improvement, and data analytics
- Solid experience with business operations in regional organization
- Knowledge of business case analysis, operation management and business accounting
- Proficient in fact finding and storytelling to communicate effectively when presenting ideas and solutions
- Experience on Enterprise Applications such as ERP, CRM, SCM and HRMS
- Experience on using Microsoft 365 and Google workspace
- Good team player and analytical thinker with a Can-Do Attitude
- Candidate with less experience will be considered as Associate Business Analyst