Responsibilities

• Greet guests warmly and assist with check-in/check-out processes.
• Manage reservations and handle inquiries via phone and email.
• Maintain an organized front desk area.
• Collaborate with other departments to ensure guest satisfaction.
• Handle guest complaints with professionalism and discretion.

Requirements

• Previous experience in a luxury hospitality environment is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Benefits: 

• 5 working day
• 15-19 days annual leave
• 3 months performance bonus
• Staff meal
• Excellent career prospects
• Comprehensive training
• Good working environment

工作職責：

• 熱情迎接賓客，協助辦理入住/退房手續。
• 管理預訂，通過電話和電子郵件處理詢問。
• 維持前台區域的整潔有序。
• 與其他部門合作，確保賓客滿意。
• 專業且謹慎地處理賓客投訴。

要求：

• 具備酒店行業的相關工作經驗者優先。
• 出色的溝通和人際交往技巧。
• 能夠在快節奏的環境中工作。

福利 : 

• 5天工作
• 年假15-19天 
• 三個月花紅
• 員工膳食
• 良好晉升機會
• 提供全面培訓
• 良好工作環境