Responsibilities:

1. • Administer and maintain Windows Server environment, including DHCP, DNS, file servers, and Group Policy Objects (GPO)

   • Manage Active Directory, ADFS, Azure AD Connect, and Azure Active Directory

   • Administer and troubleshoot Microsoft Exchange Server 2019 and Exchange Online in a hybrid deployment

   • Support and manage Microsoft 365 services, including SharePoint, Teams, and Teams Phone

   • Monitor and maintain network infrastructure, including switches and firewalls

   • Oversee Veeam backup software and ensure data protection

   • Implement and maintain IT security practices in line with the company IT policies

   • Basic understanding on load balancers, such as KEMP LoadMaster

   • Basic support for Linux-based systems

   • Administer virtualization hosts, such as VMware vCenter

   • Handle daily IT helpdesk tasks and troubleshoot user issues, both on-site and remotely

   • Utilize PowerShell and command-line interfaces for scripting and automation

   • Diagnose and resolve hardware-related issues on PCs

Qualifications:

• • • • Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field

      • 3+ years of experience in IT support and administration

      • Strong knowledge of Windows Server, Active Directory, Microsoft Exchange, and Microsoft 365

      • Experience with VDI solutions, such as Citrix Cloud and Sangfor VDI

      • Familiarity with network infrastructure, including switches and firewalls

      • Familiar with IT security concepts and practices, such as ISO 27001

      • Understanding of load balancers, Linux-based systems, and virtualization hosts

      • Proficient in PowerShell and command-line interfaces

      • Excellent problem-solving and communication skills

      • Fluency in Mandarin Chinese and English, both written and verbal

      • Ability to work independently and manage projects without constant supervision

      • Willingness to work outside regular business hours for maintenance and incident response

      • Certifications such as or equivalent to MCSA, MCSE, Microsoft 365 Certified: Enterprise Administrator Expert, CompTIA Network+, or CompTIA Security+ are a plus

      • Candidate with more experiences will be considered as IT Support Specialist