Responsibilities:
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- Lead daily store operations, ensuring smooth workflow, team productivity, and top-tier customer service.
- Drive sales performance by motivating the team to meet and exceed sales targets.
- Deliver exceptional customer experiences by offering expert product knowledge and personalized styling advice.
- Oversee visual merchandising and ensure all displays align with the brand’s image and standards.
- Manage inventory control, stock replenishment, sales reporting, and store administration.
- Support recruitment, training, and mentoring of sales staff to build a high-performing team.
- Collaborate with marketing and head office to execute in-store promotions, brand events, and pop-up activations.
- Maintain a clean, luxurious, and welcoming retail environment that reflects the brand’s premium identity.
Requirements
- Minimum 1-3 years of retail experience
- Previous experience in jewelry, fashion accessories, or lifestyle brands is highly preferred.
- Strong passion for fashion, vintage aesthetics, and personalized jewelry craftsmanship.
- Excellent leadership, communication, and people-management skills.
- Fluent in Cantonese, English, and Mandarin; able to engage confidently with local and international clientele.
- Energetic, hands-on, and adaptable to fast-paced, high-traffic retail environments.
主要職責
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-提供優質的客戶服務，透過專業產品知識及個性化建議，提升顧客購物體驗。
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-推廣品牌復古風珠寶系列，包括手鐲、項鍊、戒指等，達致銷售目標。
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-協助店內陳列布置，確保產品展示符合品牌形象及視覺標準。
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-處理日常店務運作，包括庫存管理、銷售記錄及結帳流程。
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-積極參與品牌推廣活動及快閃活動，增強顧客對品牌的認知與忠誠度。
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-與團隊合作，維持店內整潔及高端零售環境，確保顧客享有舒適購物體驗。
任職要求
- -至少1-3年零售經驗，具珠寶、時尚配飾或潮流生活方式品牌經驗者優先。
- -熱衷時尚及復古文化，對珠寶設計及品牌故事有濃厚興趣。
- -溝通及人際交往能力，擅長與多元客群建立良好關係。
- -流利粵語、英語及普通話，能以專業態度應對國際客戶。
- -主動積極，具團隊合作精神，適應高流量的零售環境。