DNA Recruit Partners is partnering up with various luxury brands that specialize in high-end footwear, leather goods, and RTW. They are looking for multiple Boutique Managers / Shop Managers / Assistant Shop Managers / Sales / Client Advisors to join their frontline teams.  The successful candidates will have a passion for luxury retail and will be responsible for delivering an exceptional customer experience, driving sales, and managing the team.

Responsibilities:

• Manage the daily operations of the boutique, ensuring that it is clean, organized, and well-stocked at all times
• Deliver an exceptional customer experience, greeting customers, and assisting them with their needs
• Build and maintain strong relationships with customers, ensuring their loyalty to the brand
• Drive sales by setting and achieving sales targets, analyzing sales data, and implementing strategies to increase revenue
• Manage the boutique team, providing leadership, coaching, and guidance to ensure that they are delivering exceptional customer service and achieving their sales targets
• Maintain inventory levels, ensuring that the boutique has the right products in stock to meet customer demand
• Work closely with the regional and global teams to implement brand initiatives, product launches, and marketing campaigns
• Manage the boutique budget, ensuring that costs are controlled and revenue is maximized

Qualifications:

• Form 6 or above
• 3 to 5+ years of experience in luxury retail, with a proven track record of achieving sales targets and delivering exceptional customer service
• Strong leadership skills, with the ability to motivate and manage a team
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
• Strong analytical and problem-solving skills, with the ability to analyze sales data and implement strategies to increase revenue
• Strong organizational skills, with the ability to manage multiple tasks and priorities.
• Fluent in English Cantonese and Mandarin