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ref:OL02020427Post Date 20-Dec-2024
DNA Recruit Partners Limited
 
 
 
 
 
 
 
 

 

Customer Services [5 days |Call Centre B2B |MNC| 18 Days AL | Inbound Call] ]
DNA is partnering with a US Fintech Company and searching for multiple Customer Services Assistant for them. 
 

Welcome fresh graduates and experienced hire.

  

Location: Kowloon East (Kowloon Bay)
Shift duty required; No night Shift 
5 days work week; 18 Days AL plus 1 Day Birthday Leave  

Stable Working Environment; Medical & Dental provided 
 
Responsibilities:
  • Provide quality customer support and assistance via phone calls and other communications channels
  • Handle Members' table reservations, queries, and complaints in a professional and timely manner
  • Provide product and service information to ensure a positive customer experience by providing personalized assistance
  • Provide accurate information and appropriate solutions to ensure Member’s satisfaction
  • Provide outbound calls for product selling offered and provide recommendations based on Member’s needs and preferences
  • Work in shifts in accordance with the shift duty as assigned
Requirements:
  • Matriculation or equivalent certificate
  • Good communication skills in both verbal and written in English, Cantonese and Mandarin
  • Good interpersonal skills, patience and the ability to maintain calm and professional under pressure and understand customers’ needs
  • Proficient in MS Office applications, such as MS Word, Excel and 
  • Highly-motivated, independent and a strong team-player will be preferred
WELCOME FRESH GRADUATES 
 

 


 
 
 
 

 


Tags for this job:

    • Industry
    • Human Resources Management

    • Job Function
    • Catering (Food & Beverage) : Receptionist

      Sales, CS & Business Development : Call Centre

      Sales, CS & Business Development : Customer Service

      Sales, CS & Business Development : Tele-sales (Telemarketing)

      Others : Student / Fresh Graduate / No Experience

    • Qualification
    • Diploma
    • Working Experience
    • Recent graduates will be considered
    • Location
    • Kowloon Bay, Kwun Tong

    • Salary
    • 15000 - 20000

    • Employment Type
    • Full Time

    • Benefits
    • Not mentioned

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