• Provide first-line technical support to end-users, diagnosing and resolving hardware, software, and network issues.

• Manage and track IT incidents and service requests through a ticketing system.

• Assist with system upgrades, installations, and troubleshooting tasks.

• F.5 or above

• At least 1-2 years' experience in IT industry

• Proven experience in IT support or service desk roles.

• Strong knowledge of Windows and/or Mac operating systems, networking, and common enterprise software.

If interested in the above post, please send full resume with academic background, work history, current and expected salary via [email protected]

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