• Answer both technical and general queries from schools, provide helpdesk support on funding applications, and provide professional advices to all publicly-funded schools to assist them in organising and conducting IT-related extra-curricular activities (ECAs), such as activity design, procurement of hardware, software/ cloud services to implement the ECAs, and training courses, etc.

• Coordinate with schools and provide assistance to them in submitting funding applications (including the pre-application vetting), annual reports and financial reports.

• Coordinate inter-schools ECAs, conduct school surveys, support promotion activities, and pay visits to schools if necessary.

• Conduct research/study and evaluate hardware/software/professional services related to the organisation of IT-related ECAs in schools.

• Work with other technical support teams to maintain the web content of the thematic portal and various e-Forms.

• Any other duties assigned by the supervisors.

• In addition, he/she may be required to work in non-office hours on need basis.

• Higher Diploma in Computer Science or related subjects

• At least 4-5 years experience in IT industry

• Sound experience in providing customer services and supports, helpdesk supports on funding applications and consultancy services.

• Experience in handling of funding application of government funding scheme is preferable.

• Experience in providing operation supports to systems which are using government e-Forms and integrated with the government authentication and signing system is preferable.

• Rich knowledge of information technology.

• Good knowledge of emerging technologies (such as artificial intelligence, cloud services, big data, Internet of Things, augmented reality, virtual reality, robotics building/coding, etc.) is preferable.

• Experience in website content management and updating, and development of e-Forms, is preferable.

• Experience in organising events (such as exhibitions, seminars, etc.) and providing event supports is preferable.

• Good command of written and spoken Chinese and English.

• Good communication and interpersonal skills.
  
  
  
  

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to [email protected]

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