To provide system support for the existing computer systems including answer hotline enquiry, perform trouble shooting and recover the system when incidents occurred
To provide administrative support, preparation of statistics and returns
To arrange equipment or service procurement and equipment inventory control
To provide system support for existing computer systems
To support provisioning, backup and troubleshooting of virtualized infrastructure
To assist in rectifying and resolving system problems when system incidents occurred
To provide maintenance support including implementation and upgrades of both hardware and software assets
To record all Incidents, problems and resolutions in ticketing system
To perform researches, develops and recommends policy guidelines and/or procedures
To prepare system documentation
To perform any other work as assigned by the supervisor.
Higher Diploma /Degree in Information Technology or related subjects
At least 3 years working experience in WebLogic, Linux and VMware ESXi System support and with at least one year must be in similar post or in comparable capacity.
Required to work outside normal office hours and provide 7 x 24 on-call production supports.
Require to work at remote offices scattered over the territory such as control points for support;
Good communication skills
Good command in spoken and written English and Chinese
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to [email protected]
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