Work Location: Causeway Bay / Sha Tin 銅鑼灣/沙田
Responsibilities:
For Waiter/Waitress/Captain/Assistant Manager:
- Overseeing the restaurant's daily operations.
- Provide excellent customer service to guests.
- Take orders and serve food and beverages efficiently.
- Maintain knowledge of menu items and specials.
- Ensure cleanliness and organization of dining areas.
- Address guest inquiries and resolve any issues promptly.
For Receptionist:
- Greet guests warmly and assist with check-in/check-out processes.
- Manage reservations and handle inquiries via phone and email.
- Maintain an organized front desk area.
- Collaborate with other departments to ensure guest satisfaction.
- Handle guest complaints with professionalism and discretion.
Requirements:
- Previous experience in a luxury hospitality environment is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
工作職責：
服務員/部長/副經理：
- 負責餐廳的整體運營。
- 為賓客提供優質的顧客服務。
- 高效地接收訂單並提供食物和飲料。
- 熟悉菜單項目及每日特餐。
- 確保用餐區域的清潔和整齊。
- 及時解答賓客詢問並處理問題。
接待員：
- 熱情迎接賓客，協助辦理入住/退房手續。
- 管理預訂，通過電話和電子郵件處理詢問。
- 維持前台區域的整潔有序。
- 與其他部門合作，確保賓客滿意。
- 專業且謹慎地處理賓客投訴。
要求：
- 具備奢華酒店行業的相關工作經驗者優先。
- 出色的溝通和人際交往技巧。
- 能夠在快節奏的環境中工作。
Benefits:
- 5 working day
- 15-19 days annual leave
- 3 months performance bonus
- Staff meal
- Excellent career prospects
- Comprehensive training
- Good working environment
福利 :
- 5天工作
- 年假15-19天
- 三個月花紅
- 員工膳食
- 良好晉升機會
- 提供全面培訓
- 良好工作環境
Apply for this position WhatsApp 61078771 for a confidential discussion.