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On the job you will:
• Business acumen and ability to support routine operation.
• Work experience with Claims audit is preferrable but not a must
• Work closely with business units and/or technical engineers to provide solutions to address business needs.
• Elicit business requirements with end users.
•Understand the operation process, analyze, organize and create/modify the workflow to meet the business needs
•Work with business user and Check the requirement
•Identify the gap for the Claims audit project
We are looking for someone with:
- Bachelor degree in Business, Information Technology, Marketing or relevant disciplines
- Experience in insurance or financial service industry will be an advantage
- Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
- Fluent in Cantonese and English
- 0-1 years relevant working experiences
- Self-initiated and have a strong drive to learn, responsible and willing to expose to new technology.
- Well organized and attentive to details, flexible with working hours
- Good analytical and problem-solving skills; and disciplined with project scheduling
- Able to drive and motivate team members, which include cross functional teams
- Knowledge of individual insurance products, and understanding of business operations and processes
- Working with Agile practices and associated skills including user story writing
- Problem solving and root cause identification skills and able to anticipate difficulties and identify contingency plans
- Able to present confidently to groups of audience
- Experience in mentoring junior Business Analysts
- Strong PC skills including MS Word, Excel, PowerPoint, Visio, Chinese Word Processing, SQL
- Excellent communication skills, able to clearly express business processes and ideas verbally (English, Cantonese & Mandarin) and in written (English & Traditional Chinese)