Requirements
- Assist in developing and implementing CRM strategies to improve customer engagement and retention.
- Manage and maintain the CRM system to ensure accurate customer data.
- Analyze customer data to identify trends and insights for business growth.
- Collaborate with sales, marketing, and customer service teams to optimize CRM utilization.
- Support the creation and execution of retention campaigns.
- Monitor and report on the effectiveness of CRM campaigns.
- Train staff on CRM software and best practices, and logistics operation support for the delivery of different CRM initiatives.
- Ensure compliance with data protection regulations.
Requirements
- Bachelor’s degree in business, Marketing, or related field.
- 2-3 years of solid experience in a CRM role or similar customer-focused position
- Strong understanding of CRM software and tools (e.g., Salesforce, HubSpot).
- Excellent communication and interpersonal skills.
- Ability to analyze data and derive actionable insights.
- Detail-oriented with strong organizational skills.
- Knowledge of sales and marketing processes.
Salary: Negotiable
Interested parties please send your full resume with your current and expected salary by email