Manage the launch of new e-commerce products across all direct channels to achieve operational KPIs.

Oversee content management and facilitate platform communications.

Define and lead initiatives to enhance operational processes.

Ensure quality and risk control by aligning with key stakeholders on business requirements, managing project timelines, tracking progress, supporting go-to-market communications, and coordinating resources, including external vendors.

Handle channel communications and publishing, as well as platform and system enhancements.

Foster innovation in operational practices.

Bachelor’s degree in business, marketing, technology, or a related field.

1 to 3 years of experience in business and online environments, particularly in e-commerce operations or content management.

Strong experience in managing web/app/WeChat channel operations, with familiarity in UI/UX design, product requirements, and Scrum/Agile methodologies; experience with content management systems (CMS) is a plus.

Knowledge of website design and production, content management systems, and an ability to pay attention to detail regarding content and user behavior.

Exceptional communication skills, with the ability to build collaborative relationships and negotiate effectively with business partners.

A proactive problem solver with strong analytical capabilities.

Proficiency in written English and Cantonese, with conversational English skills.