Key Responsibilities:
- Integration Design and Implementation. Develop and implement integration services leveraging Microsoft Azure PaaS components such as Azure API Management, Azure Functions, and Logic Apps. Ensure that all integrations are robust, scalable, and secure.
- Incident Management. Oversee incident management processes in accordance with ITIL practices. Ensure SLAs are met by efficiently managing incidents from identification to resolution, minimizing impact on business operations.
- Cross-Functional Collaboration. Act as a liaison between various business units, facilitating communication and collaboration to address and resolve incidents effectively. Lead initiatives that require coordinated efforts across departments to improve service delivery.
- Issue Reporting and Escalation. Identify and escalate critical issues to senior management, providing detailed reports and insights. Take charge of problem management processes to identify root causes and implement preventive measures.
- API Development and Management. Lead the development and management of a comprehensive API lifecycle, ensuring high-quality and efficient API services that meet the needs of internal and external stakeholders.
- Continuous Improvement. Drive continuous improvement initiatives related to CI/CD practices, cloud integrations, network security, and middleware platforms. Stay updated on industry trends and best practices to enhance the organization's integration capabilities.
Requirements:
- Minimum of 10 years of experience in the IT field.
- At least 4 years of experience in integration and solution architecture.
- Proficient in Microsoft Azure components etc
- knowledge of integration middleware platforms and API gateways.
- Familiarity with project management methodologies and practices is advantageous
- IMMEDIATELY AVAILABLE IS PREFERRED