Responsibilities:

• • • • • • Deliver high-quality customer service telephone and written communication
          • Handle customer inquiries and relay feedback to management for quick action
          • Assist in updating various customer service-related systems

Requirements:

• • • • • • DSE or Form 7 or equivalent, with a minimum of 2 years of experience in a customer service environment
          • Proficient in both written and spoken English and Chinese (Cantonese and Putonghua); computer literacy required
          • Strong customer service skills
          • Shift duty required