Responsibilities:
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Take responsibility for the CRM system and continuously enhance its database performance.
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Create and implement innovative CRM strategies driven by in-depth data analysis.
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Define and manage key performance indicators and strategic goals in alignment with regional objectives.
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Develop and implement frameworks that enable local marketing teams to effectively drive customer acquisition and engagement.
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Analyze customer data to derive actionable insights that support both regional and local teams.
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Act as the product owner for the global e-commerce website and CRM system.
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Manage system upgrades, platform modifications, and the deployment of digital solutions to new regions.
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Provide support for training and onboarding local teams regarding platform usage and best practices.
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Formulate and execute a comprehensive regional performance marketing strategy with a strong focus on hands-on implementation.
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Establish key performance indicators (KPIs) and strategic goals that align with regional objectives.
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Oversee, analyze, and improve campaign performance using technical tools and data-driven insights.
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Serve as a strategic connection between regional marketing and local execution teams, offering ongoing training, guidelines, and support to ensure campaigns achieve ROI and conversion targets.
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Requirements:
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Proven experience in CRM, digital marketing, and performance marketing with a hands-on approach.
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Strong technical knowledge in performance marketing, demonstrating proficiency with advanced analytics, campaign optimization tools, and performance tracking systems.
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Ability to analyze complex data sets effectively to drive measurable marketing outcomes.
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Exceptional strategic thinking and skills in influencing cross-functional teams and fostering collaborative initiatives.
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Excellent verbal and written communication skills, with the capacity to articulate complex ideas clearly to diverse audiences.
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