Responsibilities
- Work with the relevant operation teams and front offices on retrieval of all required account information, bank documents, transaction records and statements.
- Prepare draft reply / cover letter for responding to regulators / originators.
- Answer phone enquiries from regulators / originators about the progress / status of the respective cases.
- Update customers’ account status and perform system maintenance in banking system.
- Provide clerical support in account enquiry area, such as registration, filing and photocopying, etc
Requirements
- HKCEE / HKDSE or above.
- Ability to communicate effectively, both verbally and in written form, with all levels of internal / external contacts and build effective working relationships with them.
- Self-motivated, ability to work both independently and in a collaborative environment.
- Positive attitude, enthusiasm, professionalism and attention to detail needed.
- Good command of written and spoken English & Chinese.
- Proficient computer knowledge in MS Office (Word & Excel)
Interested parties please send us your detailed resume with expected salary by clicking the link "APPLY NOW".