IT Jobs Description:
- Provide technical support consultation on hardware, software & networking maintenance services to Multinational Corporation customers.
- Act as first/second level support team member to our corporate customers; escalate to second/third level expert under guideline/policies.
- Handle customer technical enquiries.
- Provide helpdesk support, remote network support and server support including system monitoring, mainly working in office.
- Provide application support, conducting user acceptance tests, and prepare technical documentation such as SOP/Manual, etc.
Requirements:
- High Diploma or above in I.T. related discipline, other disciplines with enough I.T. experience/knowledge will be considered.
- At least 2 years’ work experience for IT infrastructure. (VMware; Cloud; Network etc.)
- Holder IT certifications are preferred.
- Flexibility offered to work from home or office after training.
- Self-motivated and Works with minimal supervision
- Good team player, good communication skills and hard-working.
- Customer focused attitude and dedicated to problem resolution.
- Able to work independently and under pressure.
- Fresh graduates/No experience with good potential would also be considered as Assistant Customer Engineer.
Interested parties please email a MS Word version resume and expected salary to [email protected] (+852 94548869) and quote the job reference no.