Key Responsibilities:
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Household & Staff Management:
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Lead, mentor, and supervise a multi-disciplinary team of domestic staff, ensuring all household operations are executed to the highest standards of excellence.
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Oversee the entire lifecycle of household staff, including recruitment, training, scheduling, and performance management, fostering a positive and professional environment.
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Direct all aspects of property management across multiple residences, including preventative maintenance schedules, procurement of goods and services, and managing large-scale renovation or interior design projects.
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Oversee all culinary operations, liaising with private chefs on menu planning, managing kitchen inventory, and ensuring exceptional catering for both family dining and events.
Executive Support & Coordination:
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Act as the primary point of contact for the family, anticipating their needs and ensuring their daily schedules are executed flawlessly.
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Manage and coordinate complex international and domestic travel arrangements, including private aviation, yacht charters, luxury accommodations, and detailed itineraries. Accompany the family on trips as required to provide on-the-ground support.
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Coordinate with drivers, security personnel, and other personal assistants to ensure seamless and secure transportation and logistics.
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Provide operational management and support for the principal's private social club, ensuring it is maintained and run to the same exacting standards as the private residences.
Event & Asset Management:
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Plan and flawlessly execute all family events, from intimate dinners to large-scale social gatherings, managing every detail from concept to completion, including vendor negotiation, guest lists, and on-site supervision.
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Manage the family’s valuable collections, including fine art, antiques, and wine. This includes overseeing inventory, cataloging, security, and coordinating with specialists for valuation, preservation, and acquisition.
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Oversee the care and management of the principals' wardrobes, vehicles, and other personal luxury assets.
Financial & Administrative Duties:
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Manage comprehensive household budgets, financial planning, and reporting. This includes handling household Profit & Loss (P&L) statements, processing invoices, and ensuring fiscal responsibility across all operations.
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Handle confidential administrative tasks with the utmost discretion.
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A minimum of 10+ years of demonstrable experience in a senior household management role (e.g., Head Butler, Estate Manager, or Household Manager) within a high-net-worth or prominent family environment.
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Formal training from a recognized butler academy or equivalent hospitality institution is highly preferred.
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Impeccable discretion, integrity, and a strong sense of loyalty are paramount.
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Exceptional organizational, multitasking, and project management skills with a meticulous eye for detail.
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Polished, well-mannered, and culturally astute, with the ability to interact gracefully with principals, guests, and staff from diverse backgrounds.
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Proven leadership skills with experience in hiring, training, and managing domestic staff.
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Strong financial acumen with experience in managing complex household budgets and financial reporting.
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Must be fluent in English, Cantonese, and Mandarin.
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A proactive and resourceful problem-solver, capable of working independently and handling pressure with calm and composure.
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Willingness and availability to travel internationally, sometimes at short notice.
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Must hold a valid driver's license and have a clean driving record.
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Impeccable, verifiable references and the ability to pass a comprehensive background check are required.
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All personal information provided will be treated with the strictest confidence and used for recruitment purposes only.