Job Responsibilities
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Formulate the overall marketing strategy, initiate marketing programs, and implement marketing plans to achieve business objectives.
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Collaborate with the Sales Division to brainstorm and develop effective marketing strategies.
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Plan, execute, and optimize digital marketing campaigns across various platforms, including websites, online stores, and social media channels.
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Lead and drive the team to deliver effective CRM programs, digital media initiatives, brand marketing, and promotional campaigns.
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Manage the marketing budget and perform comprehensive campaign analyses to assess performance and ROI.
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Initiate and conduct relevant marketing studies to identify trends and highlight revenue opportunities.
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Manage and lead the customer service function to enhance the shopping experience and strive for service excellence.
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Build and maintain strong relationships with business partners, vendors, and media representatives to maximize business opportunities.
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Lead ad hoc projects as assigned and ensure alignment with overall business goals.
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Monitor competitor activities and market trends to inform strategic decisions.
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Develop and oversee brand positioning and messaging to ensure consistency across all channels.
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Organize and participate in promotional events and trade shows to enhance brand visibility.
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Analyze customer feedback and data to improve service delivery and customer satisfaction.
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What We’re Looking For
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Degree holder in Marketing, Business Administration, or other related disciplines.
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Minimum of 15 years of relevant experience in Retail Marketing; experience in shopping malls is highly preferred.
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Solid knowledge of marketing management and strong leadership experience.
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Exceptional organizational and leadership skills, with excellent interpersonal and communication abilities.
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Able to work independently and a proactive, energetic team player with self-motivation, creativity, and a positive attitude.
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Excellent command of both spoken and written English and Chinese; knowledge of Putonghua is an advantage.
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